FAQ
Policies & Support
Q: What is your return policy?
A: We offer free returns within 30 days of delivery. If your light doesn’t work for your space, simply contact us and we’ll email you a prepaid return label — no restocking fees or hidden charges.
Q: Do your products come with a warranty?
A: Yes. Every B&R Lighting product includes a 1-year limited warranty covering manufacturing defects, electrical issues, and premature battery or LED failures. If something goes wrong within the first year, we’ll repair or replace it at no cost.
Q: What if my item arrives damaged or defective?
A: Just email Blake@BnRLighting.com with your order number and a photo of the issue. We’ll send a replacement right away.
Q: Do you offer replacements for lost parts or remotes?
A: Yes. We stock replacement remotes, light modules, and accessories. Reach out to us and we’ll help you order the exact part you need.
Solar Floor Lamps FAQ
Q: Do these solar lamps require a power outlet?
A: No, they charge using sunlight. Just place the lamp outdoors in a sunny spot and it will recharge automatically each day.
Q: Can I charge the solar lamp using a wall outlet?
A: Yes. Each lamp includes a power cable, so you can remove the solar module and plug it into a standard outlet if you prefer or need a faster charge.
Q: Will the lamp tip over in windy conditions?
A: No. The base is weighted and designed to stay upright even in windy weather.
Q: How long does it take to set up?
A: Setup is fast—just about 5 minutes straight out of the box. No tools or wiring required.
Wireless Wall Sconce FAQ
Q: Does this sconce require any wiring or an electrician?
A: Nope! This sconce is 100% wireless and installs in minutes with the included mounting hardware. No wiring, drilling, or electrician required.
Q: How is the light powered?
A: It runs on a rechargeable battery-powered LED puck light that you can easily remove and recharge using the included USB-C cable.
Q: How long does the battery last?
A: The light lasts up to 20 hours on a full charge, depending on the brightness setting you choose.
Q: How do I turn the light on and off?
A: Each sconce comes with a remote control that lets you turn it on/off, adjust brightness, and set timers. You can also tap the globe itself to toggle the light manually.
Q: Can I use this light in a rental or apartment?
A: Absolutely. It mounts damage-free using the included self-drilling drywall screw. Perfect for renters and temporary spaces.